Here are some common questions about ProGreen Cleaning.
Are you insured?
Yes. ProGreen Cleaning is Insured and Bonded.
To better protect yourself and your business we suggest that you check with your current cleaning company and make sure they are insured and bonded.
Will we always get the same cleaner?
We strive to assign a cleaning specialist or team to specific clients. This builds familiarity, efficiency and a security that consistency can bring.
How do you get in my business?
Because most cleaning services are done after normal business hours it will be necessary for us to have a key to get in. Your key will be assigned to your cleaning specialist.
Our employees are required to be drug tested and have criminal background checks completed before they work.
How do I provide feedback on my cleaning?
We want to know how we are doing, what we do well and the areas we can improve on. You can call or email us at any time. In addition, we request our clients to grade our services twice per calendar year to ensure we are meeting or exceeding your needs.
What services do you offer?
We are commercial cleaners. Our focus is on office cleaning and retail cleaning and overall janitorial services.
In addition to these we:
- power wash shop floors
- strip and wax floors
- clean carpets
- clean before you move in
- clean when you move out
- wash windows
- clean during and after events
- offer day porters
- offer emergency cleaning
- and more
Through our partner businesses we can help with:
- landscaping, maintenance & lawn care
- exterior building cleaning (power washing)
- construction site cleaning
- property preservation
- and more
If you have a facility need we can probably do the work or introduce you to a trusted expert who can.
Do you clean houses?
No. However we know people.
ProGreen Cleaning is a commercial cleaning service. We work with businesses of all kinds and prefer to not cross over into the world of domestic cleaning. We have a number of friends who specialize in cleaning homes, organizing, decluttering and interior design. If you are looking for someone to clean your home let us know and we will be happy to introduce you to one of our friends.
What do you mean by Green Cleaning?
A dirty work area is a health issue for employees and customers. The issue we have become aware of in recent years is that the cleaning materials and techniques traditionally used can be worse for us than the dirt we were cleaning up.
Green Cleaning or Cleaning Green refers to the use of cleansers made of natural oils and other nontoxic ingredients.
According to the US National Center for Health Statistics 1 in 3 people suffer from allergies, asthma, sinusitis or bronchitis. Reducing synthetic chemicals in our environment is giant step in treating these.
How can I pay?
You can pay with a company check. We also accept Visa, Mastercard, American Express, Discover and even PayPal.
For clients on contract we send invoices at the beginning of each month with terms of net 30.
When doing a single job we will expect payment once the job is completed. If cost is in excess of $1,000 a 50% deposit is required to be paid prior to the work day (24 hour minimum). This allows each of us to confidently schedule time, equipment and labor.
Am I expected to tip the people who work in my business?
Our employees have no expectation to receive a tip.
If you are moved to offer a worker who has done an exceptional job (they should) you are welcome to show your appreciation.
Contact us for a free quote
We are always happy to meet and discuss your cleaning needs. Give us a call or shoot us an email and we'll make arrangements to give you a quote for cleaning that fits your need.
We proudly live & work in the Williamsport PA area.
Yes indeed we are Insured & Bonded.